How can I restore or download my files from the SpiderOak website?

This article has moved to our new Help Center and will no longer be updated on this page. Please see the Help Center for the newest version.

To download data from the website, click the name of the device where the data is stored. Opening a device and/or folder may take a few minutes, especially if it contains a large amount of data. When you find the file or folder you wish to download, click the Download button and choose where to save the file on your computer.