Support & Documentation

SpiderOak offers online support to all paying customers and during the first 60-days of your trial. The search bar below will find relevant articles in our frequent question library and user documentation.

How can we help you?

Top 10 Frequently Asked Questions

Contact Support

When you find a problem you can't solve yourself, SpiderOak offers free technical support to our paying customers. Email us at from your email account of record with your question and we'll be glad to help.

Report a security issue here


SpiderOak Groups System Administration

The SpiderOak Groups Management Console gives you centralized control over all or your SpiderOak Group users. The links below provide information to Administrators of SpiderOak Groups installations.