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Support & Documentation

SpiderOak offers online support to all SpiderOakONE paying customers and users on their 60-day trial as well as users on Groups, Enterprise, Kloak, and Encryptr.

How can we help you?

Find relevant articles in our frequent question library and user documentation.


Select a SpiderOak product

Contact Support

When you find a problem you can't solve yourself, SpiderOak offers free technical support to our paying customers. Email us at support@spideroak.com from your email account of record with your question and we'll be glad to help.

Report a security issue here

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