Your Right to Privacy

Most people don't care about privacy. We do.

Backup to Local Storage is so 2006

Back then computer backup was mostly focused on local storage – a tape drive, CD-ROM, or local network servers. The few cloud storage companies that did exist didn't understand the growing vulnerability of the cloud and didn't want to build solutions for it.

We wanted a choice and we believe you should have a choice too. Storing private data in the cloud requires an inconvenient devotion to balancing security and usability. Now, every project we undertake begins with Zero Knowledge design and continues through protecting your information from discovery, in transit, and then at rest. From evaluating the latest threat models, to building surveillance resistant systems, we believe products from SpiderOak are the most reliable, innovative, and private you, your team, or large entperise can deploy and use.

Only the User Shall Own Keys

Like most of our team, our founder Alan Fairless has been interested in connectivity and cryptography their entire life. Our baseline premise is the user alone holds the key to decrypt their data. Data shall never be transmitted or stored in a non-encrypted state and we never store the encrypted data along with its keys except on the user's computer. Academia calls this strategy Zero Knowledge. We like to call it common sense.

Our team is both very diverse and has a good number of power users, so it was important from the very beginning to support the operating systems we use: Windows, MacOS, Linux, Android and iOS. And since a good number of us also had multiple computers on our desk, we include multi-device sync and ways to send files in your backups to others.

Grow Unconventionally

We’ve grown organically, and more than a million people just like you have downloaded SpiderOak. Owning your future usually means you have to do things unconventionally. That's the only way we know and are widely recognized for being different.


Serving Pro-Privacy Supporters

We owe so much to people like you. Our supporters are most often the most tech-savvy conscious privacy advocates from around the world. It's a pretty tough crowd and our products are better because of it. We have a big vision for the future, for the way we can revolutionize the way we do business and live and work online when it comes to privacy.

Recent SpiderOak Blog posts

A Digital Folder is an Illusion

The way we interact in the digital world is a replica of how we interact in the physical world, making us believe that...

Welcome, Wuala Users! Enjoy 10% OFF Yearly Plans

This handy guide will help you make the transition from Wuala to SpiderOak.

Privacy vs. Security: The Distinction You Need to Know

Privacy is going one step further by giving zero visibility into the lives of customers.

Status Report, August 2015

Status Report, August 2015

The Key to Privacy No One's Talking About

A password to your files is nothing if you don't hold the keys to your data.

Why Privacy Matters to All of Us

When Americans learned about the NSA mass surveillance program, only a fraction of online users took the necessary steps to...

How Does Zero Knowledge Protect My Privacy?

Companies around the world fail to make their customers’ privacy a major priority. In fact, the more information they can...

SpiderOak Upgrades Zero Knowledge Backup Solution and Closes Series A Round

Privacy solutions company SpiderOak today launched SpiderOakONE, the latest major release of its popular Zero Knowledge backup solution.

SpiderOak's Refer-a-Friend Program

Recently we've had some big changes are are excited for even more in the coming months. We are currently...

Privacy is a Knife

It’s the never-ending debate: Privacy v. Security. Our security officer talks about the recent Germanwings pilot who crashed...

Encryption is the 2nd Amendment for the Internet

Encryption is how privacy-conscious Internet users fight back and protect themselves online

SpiderOak Mobile App: Fun with Internationalization

As we release our mobile app with support for six languages - English (two dialects), French, German, Portuguese, Russian, and Spanish...

Happy World Backup Day: Why We Love Our Customers

As anyone who’s ever worked a customer service job will tell you, working with people is not always a joy. That’s why I feel so lucky that..

Prevent getting locked out of your account

There’s nothing worse than having faithfully backed up your files, then realizing you can’t actually access them when you need them. Do this

Increasing Transparency Alongside Privacy - 2014 Report

View the latest Transparency Report for all activity over our last calendar year. We are proud to stand behind out commitment in...

Status Report (February 11, 2015)

PGP Signature and Status Report for 2015...

Announcement: New SpiderOak Pricing for 2015

This is the first pricing change we've ever made since we started in 200). Now get more space for less money with these...

Privacy is Good for Consumers and Therefore Good for Business

Twitter chat, privacy is good for business.

January 2015: Ramping Up for Data Privacy Day

Here are several ways you can take action this month...

10 Notable Privacy & Security Breaches of 2014 + Tips to Secure Your Data

These examples prove that our privacy is not something to be taken lightly. Here are some tips as well as the top breaches...

SpiderOak on Yosemite

We do support Yosemite. Here are some FAQs...

"No Privacy Cake": 1 cup of data, 2 spoons of metadata, 1 cup of big company

Google Docs tracks and saves every key stroke you make. While it might look harmless...

China's interest in iCloud, what about SpiderOak?

China has total access to the *tubes* that feed internet in and out of the country. And they can do whatever they want with what goes...

Special discount for SpiderOakers: 25% off Golden Frog's VyprVPN

For the privacy-aware: a VPN service we recommend with a 25% off discount, and a little more about how VPNs work...

A Status Update + Your Top 5 Support Questions Answered

There are the top five inbound questions we're seeing at the moment...

Hello National Cyber Security Awareness Month

Each October is dedicated to Cyber Security Awareness and championed by...

Shellshock bug: what are we doing about it?

In a core software that lives in a lot of machines around the world, the shellshock bug in itself is not really problematic, but...

UNFRIENDED: SpiderOak was blocked on Facebook for nearly 3 weeks

You might have been one of the hundreds of people who noticed that we were blocked on Facebook. Why? How? How did we resolve it?

Home banking on mobile, please don't

In 2014, security researcher Ariel Sanchez wondered how bad mobile home banking security was, and his findings...

Who deserves privacy? A response to the iCloud hack

If you take nude selfies and share them in any digital format, should you expect them to be stolen and reposted?

On status reports, transparency and overall safety

Details on SpiderOak's warrant canary.

The Importance of Secure Data Backup: Protecting Your Small Business from Big Risks

Whether it's a data breach, hardware failure or a natural disaster, it's wise for companies to backup and protect their customer's data.

Cryptowall Ransomware Spreading through Malicious Advertisements

In 2014, new forms of ransomware attacks took victims by surprise. We explain some of the tactics and examples...

Responsibly Bringing a New Cryptography Product to Market

We're committed to development in the open, including security review. The first audit we could schedule was...

Guest Post: Can you trust a VPN to protect your privacy?

Learn what a Virtual Private Network is as well as some key questions you need to keep in mind when searching for the right VPN for you.

VPN, privacy and anonymity

There is a common misconception when it comes to anonymity and privacy for users and VPNs that we felt we should try to clarify...

How Targeted Advertisements on Facebook Work

I explore how Facebook uses our web browsing for targets ads, as well as some steps you can take to protect yourself and opt out...

Is Your Smart TV Spying On You?

Recently, a UK based information technology consultant revealed that LG smart TVs send customer-viewing info back to...

Securing Your Mail From Site to Site

If you run your own mail server, did you know you can secure email between servers? Many servers...

AMA: Interview with Cryptographer, Computer Security Expert Jon Callas

Last week, you submitted your questions for Jon Callas, one of the world’s most respected and brilliant minds when it comes to software...

Security Vulnerability in Py-Bcrypt 0.2

This blog post is probably only interesting to programmers...

SpiderOak's Analysis and Recommendations for the Crypto in Kim Dotcom's Mega, Part One

Kim Dotcom's Mega has brought attention to privacy in a way that we've sought for years. Mega has created...

The Risk to Your Encryption Keys when Using Virtual Hosting

piderOak owns and operates all of its own physical hardware. None of it is virtual hosting with other organizations...

SpiderOak's new Amazon S3 alternative is half the cost and open source

To build a privacy-respecting backup and sync service that was affordable, we also had to build a world-class long-term archival storage sys

2-Factor Authentication to your SpiderOak Account

Our support for 2-Factor Authentication, aka 2 factor authentication, two-factor authentication, two factor authentication, or 2FA.

Wibbly Wobbly Timey Wimey, or How to Gracefully Compensate for an Incorrectly Set Clock

We had a particularly puzzling problem on one of our servers the other day. Somehow, its clock had been set eight hours fast...

Mac OS X cats VS. the Linux animals - the Aftermath

You guys sure know how rally around something you find amusing!

Who would win in a struggle between all the Mac OS X cats and all the Linux animals?

I just hope they've backed up their data; this is about to get messy...

Why SpiderOak doesn't de-duplicate data across users (and why it should worry you if we did)

One of the features of SpiderOak is that if you backup the same file twice, on the same computer or different computers within your...

Dramatic Discovery of New Interpretive Compression Algorithm

We're always excited about giving back to the community. In the development of SpiderOak, we've contributed a number...