Please feel free to send urgent or sensitive security reports to security@spideroak.com; for such purposes, you may use our public key to encrypt sensitive information. To report less urgent matters you can contact our support team.
We Are a Security-Sensitive Team of Engineers
As it pertains to response, you’ll get a reply from our team usually within 24 hours and certainly within 1 business day. We will work with you to help fully investigate and understand the scope of the potential problem, and once resolved, we will immediately post a security update and link to you and/or your site with appropriate credit and appreciation.
Security Related Updates
September 28, 2017
SpiderOak ONE andSpiderOak Groups update (v. 6.4.0) to address Share Room vulnerabilities