Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

What happens if I move a file outside of a folder included in a sync? Will that file no longer be part of the sync

Correct - if you move a file out of a folder that is being synchronized then that file will be removed from all the folders in that sync; however, as SpiderOak never removes data from your account without your explicit action, that file will appear in the Recycle Bin under the associated device on the View tab.

To remove a file without having it affecting activities throughout a sync, you can remove the sync before committing these actions.

Couldn't find an answer to your question? Email our support with your question.

Have a Question?