Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How do I sign up for SpiderOak

To install SpiderOak please follow these steps:

1) First, visit our sign-up https://spideroak.com/signup page and fill out the registration form.

2) Download the correct SpiderOak program for your specific computer from this page: https://spideroak.com/download NOTE: You must download and install SpiderOak on your computer before you will be able to access your account from the web or from a mobile device.

3) Run the SpiderOak installer file. Please select that you are "Activating First Device".

4) Enter your username and password.

5) Choose a name for the device (computer) you are installing.

Once you have installed the client, you can log into your web account online or login via your mobile devices. You can now begin backing up and sharing your data.

Couldn't find an answer to your question? Email our support with your question.

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