Support & Knowledge Base


Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How do I get started with SpiderOak?

To get started with SpiderOak please follow these steps:

  1. Follow this link: ​

  2. Our application will automatically begin downloading to your computer. While the download is completing, take a moment to review the download page, which has further information on the process.

  3. Once you have downloaded the application, run it. The application will ask you for your email address, your name, and the password you want to use. SpiderOak will create an account for you. Next the application will ask you to select a name for your computer. Finally, the program will automatically launch and you can begin backing up and sharing your data.

Couldn't find an answer to your question? Email our support with your question.

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