Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

Does SpiderOak outsource customer service

No, absolutely not.

In fact, the CEO and founders of SpiderOak intentionally respond personally to a significant portion of all customer service and support issues. This helps us keep a focus on customer needs and interests, and also gives us a good feel for how best to continue improving SpiderOak.

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