Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How do I restore files

Easy. Fast. Secure. Should you suffer the unfortunate event of a hard-drive failure or a lost/stolen computer, you can restore your data simply by downloading the SpiderOak application on your new machine and adding it to your SpiderOak Network. Once complete, you will have access to all of your files. If you would like to have the files locally, you may do so by downloading any folders or files you like.

In addition, you will always be able to access and download folders and files over the Internet by logging into your account on the SpiderOak web page using the 'My Login' dialogue.

Couldn't find an answer to your question? Email our support with your question.

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