Support & Knowledge Base

FAQs

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I currently have a 1 TB plan and am running out of space. I would like to add more space. How do I do that?

When you upgrade to a higher plan, you do not purchase additional space, you purchase an entirely new plan. Rather than selecting the amount of space you want to add, you should select the total amount of storage you would like to have in your plan.

If you have a 1 TB plan, then you would select the next size plan, 5 TB.

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