Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

I already use SpiderOak, and I want to start using Hive instead of the regular application. How do I switch over?

This is simple! Drag and drop all the items in your current backup set into the SpiderOak Hive folder. As soon as the application reports that the upload has completed as noted on the Status tab, you can start using Hive exclusively. If you want to add any new files or folders to your Hive, just place them in the Hive folder.

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