Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How do I cancel my account

Simply uninstalling the client does NOT cancel your account or terminate your subscription. To cancel your account, click the Account button in the SpiderOak application, then choose the red Cancel Account button. This will close your account and purge all data from SpiderOak's servers. You can also cancel your account online by logging into SpiderOak.com and choosing the Account tab.

If for any reason you need to reopen a closed account, please contact SpiderOak Support immediately.

Couldn't find an answer to your question? Email our support with your question.

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