Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

What Partnership Program is best suited to me? Affiliate or Whitelabel

The Affiliate program channels users to the SpiderOak application through a customized link and compensates partners for both free and paid users. There is no start-up or ongoing cost for becoming an affiliate. Our affiliates have access to a reporting console that provides information about daily tallies of installs, conversions, total users, and revenue.

The White-Label program provides a branded version of the SpiderOak application in addition to the flexibility of determining your own end-user pricing configuration. We do charge an annual fee for becoming a white-label partner as well a per GB and per user monthly fee. Our white-label partners have access to a management console that comes with in depth reporting on users including amount of data stored, number of devices, platforms, and general statistics on each account.

For more information or additional questions, please feel free to email us at partnership@spideroak.com.

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