Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

Where can I download the mobile apps?

Both our mobile apps are available on our Downloads page here: https://spideroak.com/opendownload/

You can download our iOS app from your iOS device:

  • Launch the 'App Store' app on your iPhone, iPad or iPod Touch.
  • Tap the Search tab on the bottom tab-bar.
  • Type 'SpiderOak' into the search field.
  • Tap the 'Download' button.

You can also get the iOS app directly from iTunes on your computer:

  • Launch iTunes on your Mac or PC.
  • On the left sidebar in iTunes, click on 'iTunes Store' just underneath the 'STORE' header.
  • Once you are in the store, the easiest way is to search for the app, using the text search field in the upper right corner of the iTunes application.
  • Click the download button next to the app's icon.
  • Sync your device to your computer.

You can also download our Android app from your Android device:

  • Launch the 'Play Store' app on your Android device.
  • Tap the Search icon in the menu bar.
  • Type 'SpiderOak' into the search field.
  • Tap the 'Download' button.

Couldn't find an answer to your question? Email our support with your question.

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