Support & Knowledge Base


Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How can I restore or download my files from the SpiderOak website?

To download data from the website, click the name of the device where the data is stored. Opening a device and/or folder may take a few minutes, especially if it contains a large amount of data. When you find the file or folder you wish to download, click the Download button and choose where to save the file on your computer.

Couldn't find an answer to your question? Email our support with your question.

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