Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

How can I restore or download my files from the SpiderOak website

To download data from the website, click the name of the device where the data is stored. Opening a device and/or folder may take a few minutes, especially if it contains a large amount of data. When you find the file or folder you wish to download, click the Download button and choose where to save the file on your computer.

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