Support & Knowledge Base

FAQs

Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak

Where can I find the data I've uploaded to SpiderOak

All data you've uploaded to SpiderOak can be found in the View tab. To download any of your data, select a file or folder and press the 'Download' button. You can choose whether to download your file to its original location or to any other folder of your choice.

To access data you've uploaded from other devices, click on the name of the device in the Devices List or in the main screen. This will display the data you have uploaded from other devices. You can also access your data online using the SpiderOak website. To access your data or account details online, click the My Login link on the SpiderOak website. On the My Login page, enter your username and password in the appropriate fields and click the Login button.

REMEMBER: You will not be able to login to the website until you have initially setup SpiderOak on a computer and uploaded data to your account.

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