Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak
Does SpiderOak use encryption when storing and transferring data?
What if I forget my password?
Is SpiderOak HIPAA compliant?
Is SpiderOak really 'Zero-Knowledge'? Could you read a user's data if forced at gunpoint?
Could someone who had my SpiderOak data from the server easily learn my password and decrypt my data?
Why do I need to create a password hint?
What do I do if one of my SpiderOak devices is lost or stolen?
The SpiderOak website is telling me I have entered my username or password incorrectly. I know my username and password are correct. What's going on?
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