Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak
How does SpiderOak's pricing work?
If I choose to purchase additional space, will SpiderOak pro-rate the amount already paid for my current account?
Does SpiderOak offer refunds?
How do I renew my account?
How do I increase the amount of space in my account?
How can I update my credit card information or Billing Address? How can I view or print past invoices for my account?
I currently have a 1 TB plan and am running out of space. I would like to add more space. How do I do that?
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