Still have questions? We have answers! Check out our Frequently Asked Questions for everything you need on SpiderOak
Does SpiderOak delete files if I delete them from my computer?
How do I purge historical versions older than a certain date?
Why did my space usage not go down after I deleted several files from my SpiderOak account?
Why might SpiderOak be really slow when I switch between tabs in the client (program) on Windows?
How do I completely remove SpiderOak from a device?
How can I remove a file from my SpiderOak backup?
How do I delete historical versions?
How do I remove data from my account?
What are historical versions?
Can I delete an entire device from my SpiderOak network?
I keep getting a message that says I am about to reach my storage limit. I haven't used up very much space, so where is this mysterious extra data? Why do I have less storage space than I should?
I'm out of space and SpiderOak keeps showing me the "exceeded space" message when I go to other tabs. I'm trying to delete files, but it isn't working. What am I doing wrong?
Why are some of my files listed under the 'Unknown' category?
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