Conversations about life & privacy in the digital age

Share Why You Love SpiderOak, Enter to Win 100GBs for Life

Our loyal customers have continually helped us create a better product and develop and grow as a company. It is crucial in our efforts to best serve you. We could not thank you enough.

Many of you have reached out to us in the past about why you use SpiderOak and what you think about specific features. At times we have carefully shared your feedback to show real-life examples of people who have embraced ‘Zero-Knowledge’ privacy, and why it is important.

5 PEOPLE WILL WIN 100GBs FOR LIFE

For the next three days, we want our fans, loyal customers and anyone who loves SpiderOak to speak up and tell us, tell the world, WHY.

Consider these questions (you do not need to answer all of these q’s, they are only to help you share your thoughts; you are welcome to pick one, or just write a paragraph):

  • Would you recommend our product? Why?
  • What has pleased you the most about SpiderOak or one of our product features?
  • What do you think about SpiderOak?
  • What concerns might have prevented you from buying or using SpiderOak?
  • What is your favorite feature? Why?

Of course, we welcome any and all of your feedback. The last entry will be taken Friday June 14 at 11:59 pm CT. We will randomly select FIVE positive testimonials who will win a 100GB account for life. Three of those people will have the opportunity to be featured on our site. We will announce the winners next Monday June 17. 

How can you participate?

We can’t wait to hear what you have to say!

Download The Newest Version of SpiderOak

Today we are proud to release our newest version – SpiderOak 5.0.

DOWNLOAD 5.0 – HERE

The most significant addition is SpiderOak Hive – a simple drag and drop folder that allows you to sync files across all your devices. For more information on Hive, feel free to visit https://spideroak.com/hive/.

 

You can read about several other new features, enhancements and bug fixes at SpiderOak Launches 5.0 Beta.

Please reach out with any thoughts or questions. We look forward to continuing development and making SpiderOak the best it can be.

Sharing 101: Family, Friends, Colleagues, or Clients

Welcome to SpiderOak University. If you’re a student, new user, or a lover of continuous learning, this month we’re talking to you.

We’ll be posting a couple video shorts each week where SpiderOak CEO Ethan Oberman uses a whiteboard to explain some of our basic product functionalities. School yourself and keep an eye out for our next POP QUIZ so you can receive extra GBs.

SpiderOak sharing function is engineered to create flexibility and convenience for you, in a private environment.

Do you have a .edu email address? Don’t forget – you can enjoy 50% off your private backup/sync/share account:

Sign up today.

Features 101: 5 Characteristics That Make SpiderOak Different

Welcome to SpiderOak University. If you’re a student, new user, or a lover of continuous learning, this month we’re talking to you.

We’ll be posting a couple video shorts each week where SpiderOak CEO Ethan Oberman uses a whiteboard to explain some of our basic product functionalities. School yourself and keep an eye out for our next POP QUIZ tomorrow so you can receive extra GBs.


Apologies for the brief blackout in this video

Whether you need to access a document you have stored on a remote server, synchronize data between a Mac, Windows or Linux device, share important business documents with your clients, or just rest easy knowing all of your data is safely, securely, and automatically backed up – SpiderOak is there for you. Ethan Oberman shows off 5 distinct characteristics.

Do you have a .edu email address? Don’t forget – you can enjoy 50% off your private backup/sync/share account:

Sign up today.

Spotlight on Sharing

Today, we would like to turn your attention to sharing. Below is a brief introduction on sharing and how it works from our co-founder and CEO, Ethan Oberman.









As Ethan describes, you can carefully and selectively allow portions of your SpiderOak Network to be shared (or become public) to family, friends, colleagues, or clients. You can create any number of password protected ShareRooms and share data aggregated over several machines (a folder from your Mac and another from your Windows machine). Furthermore, the data within a ShareRoom is automatically updated when changes occur eliminating the need to ever resend content. A ShareRoom may be accessed as a unique web URL or by entering a user’s ShareID and RoomKey on the SpiderOak homepage – easily allowing people you invite to view your documents, pictures, movies, and so on. In addition, each ShareRoom has a unique RSS feed to alert guests when new content is available.




This last video demonstrates just how easy it is to create a ShareRoom. Happy sharing!




Top 5 Reasons You Need SpiderOak Now

  1. That family picture you love will be safe forever. Back up the files that are important to you. Whether it is personal or professional, photos, music, movies, or documents, you’ll be glad you did. Your peace of mind is our priority.

  2. 100% Private. SpiderOak is for the privacy conscious. Only you can see your data – never our employees or the government. That is what sets us apart from other cloud providers. And that is what we mean by our “Zero-Knowledge” privacy standard. Your files are encrypted at the highest level. We do everything in our power so you feel safe with us.

  3. Cross-platform. Access your files anywhere, from any device. Windows, Mac OS X, and Linux (Ubuntu, Debian, Fedora & openSUSE) compatible.

  4. It’s easy. Once you sign up for a SpiderOak account, we will automatically sync with the files you choose. A few clicks, and we go to work for you, making sure we save the data you care about. Our friendly support team is always on standby to answer any questions you may have.

  5. Share files – safely. Even though all your files are encrypted, you can carefully and selectively share something from your account with the family, friends, colleagues, or clients of your choosing. All you have to do is create a ShareRoom and send the unique web URL to whoever you’d like.

If it sounds too good to be true, that’s because it is. We have your best in mind when it comes to life in the cloud, and privacy is our specialty. Give us a try with 2GB free for life. Get started now, and let us know what you think.

Want to learn more? Read our Engineering Matters page for the more nitty gritty technical details, and what makes us different from the competition.

How does SpiderOak use SpiderOak? – Part 4

Michael Crane, UI/UX & QA

I am often switching between my Mac, PC and Linux machines when I am testing features in SpiderOak across multiple platforms. For this, I love using the folder sync feature in SpiderOak so I can test multiple types of files. As I don’t often have the same types of files on all my machines, I set up one universal folder on all machines to set up a direct file sharing system for myself. Since I can use any folder, and any name, I name the folder by the operating system on each machine so I don’t get confused.

Sharing is great with SpiderOak. I can create share folders with work related documents and share the folder with my colleagues. Those files are often updated and sometimes saved as a new file on my machine, version history is great for this behavioral habit flaw of mine. I can check in my SpiderOak client to see which file was edited most recently as well as see how many historical revisions there are of the document. If there are several versions (marked with the number of revisions in parenthesis), chances are that’s the most up to date file, versus a file with no revisions from awhile back that was probably abandoned.

Select the file, click the ‘Share File’ button [www], send that link off to a colleague. Done and done.

How does SpiderOak use SpiderOak? – Part 3

Jovan Washington, Web Communications Coordinator

Hi everyone!

I want to formally introduce myself and let you know how I use SpiderOak. First, let me explain a little about what I do here. My official title is Web Communications Coordinator. I work closely with our small marketing crew. Those of you active on Facebook, Twitter, Forums, etc. have likely been talking to me in the last several months or so. I would LOVE to hear suggestions you may have regarding SpiderOak’s social presence, particularly concerning sites/platforms SpiderOak does not currently participate in. Let’s talk! What can we do differently?

Working with the marketing crew has been fun and challenging. I’ve been a SpiderOak user since early 2008, and would only use it to back up my documents. Now that I work for the company, I find myself using it in ways I did not imagine. For starters, I now back up all my media. Pictures from SpiderOak gatherings, videos for marketing material, music, documents/passwords, invoices… You name it and it is probably on our servers. I also use several different devices, so keeping all my data in sync with other devices is extremely important. Let’s say Daniel (our other marketing guru) needs marketing material that I created on my desktop at home. I am not at my desktop at home however I am at a coffee shop 5 miles away! No worries, I can access it and send it to him from my laptop. I even use SpiderOak to test new versions of the software we release so we can have a better product for you!

That is how I use SpiderOak. It stores my life.

***

Stay tuned! Tomorrow, you’ll hear from Michael Crane, UI/UX & QA.

How does SpiderOak use SpiderOak? – Part 2

Matthew Erickson, Director of Programming

My last job involved a lot of sensitive satellite data from various governments around the world. I used SpiderOak to securely backup and sync this data between my laptop and my workstation. I also used the mobile app (after I originally wrote it, heh) to pull up documents for reference while in meetings with my funding agencies.

These days, I don’t use SpiderOak so much anymore for sync (I only have one computer I generally work from), but I use it to backup my photos and work. I also make heavy use of it to send data and software to my co-workers and our business partners.

***

Stay tuned! Tomorrow, you’ll hear from Jovan Washington, Web Communications Coordinator.

Dropping DropBox: A Relocation Guide

If you have recently switched from DropBox to SpiderOak, we’d like to take a few moments to welcome you to the secure side of backup. We know that switching backup providers can be a lot like moving to a new place.

It can be exciting and maybe a little intimidating too. We at SpiderOak would like to provide you with a relocation guide that will make the transition a little easier. There’s no map or moving boxes required, just the opportunity to start living your new and improved life on the
cloud.

Know the Territory:

You may be accustomed to the DropBox landscape, but at SpiderOak, security is our foundation. We have a strict, zero-knowledge privacy policy and an extensive, layered encryption system. Your data will remain secure on our servers in your very own SpiderOak safe house and we don’t even have the keys! Your password is the only key to unlock the encryptions and we have no way of ever knowing your password. At SpiderOak, we take security seriously.

Learn the Language:

With DropBox, you created a central folder on your hard drive for backup. You dragged and dropped your files into the main DropBox folder. SpiderOak has a completely different approach that allows you to keep your current file structure. Our client allows you to select data from your folder hierarchy using the ‘BackUp’ tab. SpiderOak uploads a mirror copy of your selection to our servers.

As you can see below, it’s easy to select files for backup.

No need to move folders around anymore. ‘Drag and Drop’ becomes ‘Select and Save’

Practice the Customs:

Security is the backbone for all of our features. To ensure security, backup must occur before syncing and sharing. Anytime you modify a file, SpiderOak must first upload the changes and build encryption blocks before any other process can begin. This requires you to back up every device you would like to sync. It also requires a little bit of extra time for the upload process. The motto to remember: ‘Security is our number one priority’.

Get to Know the Locals:

Learn more about the SpiderOak community by visiting our FAQs and Forum. The FAQ is a great place to learn how SpiderOak can meet your individual needs. You can also learn about the variety of special features that SpiderOak has to offer. Our Forum provides an interactive community where our more experienced users can help you get acquainted with your new surroundings. If you have specific questions or requests, please contact our SpiderOak Customer Relations department.

Embrace Your New Home:

SpiderOak offers our free 2GB plan to backup your data for as long as you like. When you’re ready, you can expand your new space and upgrade to our paid plans in 100GB increments. We provide 100GB for $10 per month or $100 per year. SpiderOak doesn’t discriminate. You can back up as many devices as you like, even external drives. We support all major platforms and have no file size limit. The space is yours. The security is yours. Welcome to SpiderOak!