Conversations about life & privacy in the digital age

We’re hiring a new CR rep!

SpiderOak is in the market for a new customer relations associate. This is a full-time, flexible hours, work from home position which is available to any city in the world (although we’ll give preference to someone living in Kansas City, Chicago, or San Francisco). SpiderOak is an all-telecommute company of about 40 people; we use chat rooms, wikis, email, voice and video conferencing, to coordinate.

This job requires a lot of self motivation, since you’re going to be working by yourself without a set “assignment” every day. It’s not important to know how to code but we are definitely looking for more tech-savvy individuals. For the first several weeks you’ll be working with us closely to get up to speed, but after that you’ll manage your own workload every day and work schedule independently.

As a customer relations representative, you’ll spend most of your time working directly with our users over email, but SpiderOak always offers the opportunity to learn and grow within the company. This can be a challenging job, but it’s balanced by the freedom of working from home and a really fun and supportive work environment. Geeky/nerdy/goofy types a plus. =)

Interested? Send us a brief email at customerrepwanted@spideroak.com about why you’re interested in working for SpiderOak, your past work experience and qualifications, and anything else you think we should know about you. We look forward to hearing from you!

Python Web Developer, Kansas City or Remote

SpiderOak seeks to hire a web developer to build our next generation web presence and web applications. You will be working closely with our designers and our CEO, and you’ll get regular code feedback from internal application security teams. Key technologies we use for web development are Python, Django, and HTML5.

Started in 2007, SpiderOak provides desktop, web, and mobile software for backup, sync, and sharing, keeping user data encrypted and private. We provide consumer and enterprise solutions, created our own storage backend for archival data, and run our own data centers. Most of what SpiderOak creates is free and open source software, and most of it is Python. You’ll be expected to have mastery of HTML-related presentation technologies, from HTML layouts with CSS to JavaScript-based UI frameworks and Bootstrap. Prior knowledge of the Django ecosystem of reusable apps would be beneficial but not absolutely required.

SpiderOak is a distributed, virtual-office, work-from-home company. Any developer we hire will have to be a top-notch communicator. They will be expected to reliably show their face around our super-duper IRC channel at some point during typical US business hours (but there is no rigid scheduling) as well as jump in and communicate across our issue tracker, email, and wiki. SpiderOak spans eighteen timezones and communicating via the written word is essential.

If you want to join in on our merry adventure, you will need a functional grasp of English (don’t worry, we have several staff on-board already for whom it’s a second or third language). You may also be expected to occasionally travel (at company expense). Important cities in the SpiderOakVerse are San Francisco, CA, Kansas City, MO, and Chicago, IL (for reference, these three cities make up about half of SpiderOak). A sense of humor is always appreciated and welcome.

Still interested? Send an email to jobs@spideroak.com including “web dev 2013″ in the subject with a little about yourself and your experience to date (a ‘cover letter’ if you will). English only, please. We also will want to see a portfolio of your work. It’s OK if you’re fresh and it’s thin- we want to see what you’re capable of and how you put pages together.

Some of the most useful programmers we’ve known don’t have well representing resumes, so we have no “minimum” requirements for degrees. We’re also super-equal-opportunity: quality design knows no bounds for race, gender, nationality, sexual orientation, species[1], or religion. If you can meet what we need, we’ll do amazing things together, no matter who, what, or where you are.

Footnotes:

1: Giant Pandas will be encouraged because, in the words of our new QA person, “AAAAhhhh-dorable!!!!”

Now Hiring –> Web Developer!

SpiderOak is interested in hiring a San Francisco-based web developer to help the front-facing web presence around SpiderOak. You will be working closely with our on-staff designers and our CEO to craft the perfect web presence for SpiderOak.

You’ll be expected to have mastery of HTML-related presentation technologies, from HTML layouts with CSS to JavaScript-based UI frameworks like jQuery and Bootstrap. We also make heavy use of template systems, and you have to be comfortable making pages that will be ultimately created via template. In addition, we’re looking for someone with a strong web design background and willing to stand their ground and fight for what they believe is best as well. This person will also be expected to work and play well with our existing web designers and engineers- stand your ground and fight for what you believe in but be able to be pleasant while dealing with people.

SpiderOak is a distributed, virtual-office, work-from-home company. Any developer we hire will have to be a top-notch communicator. They will be expected to reliably show their face around our super-duper IRC channel at some point during typical US business hours as well as jump in and communicate across our issue tracker, email, and wiki. Even though we’re looking for you to be in San Francisco, the rest of SpiderOak now spans eighteen timezones and communicating via the written word is essential.

If you want to join in on our merry adventure, you will need a functional grasp of English (don’t worry, we have several staff on-board already for whom it’s a second or third language). You may also be expected to occasionally travel (at company expense). Important cities in the SpiderOakVerse are San Francisco, CA, Kansas City, MO, and Chicago, IL (for reference, these three cities make up about half of SpiderOak). A sense of humor is always appreciated and welcome.

Still interested? Send an email to jobs@spideroak.com including “web dev 2013″ in the subject with a little about yourself and your experience to date (a ‘cover letter’ if you will). English only, please. We also will want to see a portfolio of your work. It’s OK if you’re fresh and it’s thin- we want to see what you’re capable of and how you put pages together.

We know there’s talent in everyone regardless of what little papers might say, so we have no “minimum” requirements for degrees. We’re also super-equal-opportunity: quality design knows no bounds for race, gender, nationality, sexual orientation, species[1], or religion. If you can meet what we need, we’ll do amazing things together, no matter who, what, or where you are.

Footnotes:

1: Giant Pandas will be encouraged because, in the words of our new QA person, “AAAAhhhh-dorable!!!!”

Now Hiring –> Mac Client Engineer

SpiderOak is looking to expand out our development staff for working
on driving client development into the future. We are looking for a
talented, driven, Python and Objective-C slinging engineer excited to help us
push the boundaries of what people think is possible on the Mac.

Our goal is to enable SpiderOak to both better understand OS X, and to
also tie into OS X. In our Blue product for Windows, we have an
elementary Win32 Explorer extension that lets you add things to the
backup set and create single-file share links. On the Mac side, we
have something sitting on the sidelines in our skunkworks and need
someone to take lead on it and to shepherd it to completion and
shipping. Experience in PyObjC and digging through the Objective C runtime is desired. In addition, our engineer will be working on the SpiderOak
client backend, focusing on both general non-OS-specific work as well
as enhancing our product on the OS X platform. Finally, this person
should be an educator, capable of and willing to teach other
SpiderOakers details about the platform.

SpiderOak is a distributed, virtual-office, work-from-home company. Any engineer we hire will have
to be a top-notch communicator. They will be expected to reliably show
their face around our super-duper IRC channel at some point during
typical US business hours as well as jump in and communicate across
our issue tracker, email, and wiki. While you can work out of a
darkened basement at your whim (which some of us do!), you cannot
expect to venture off and not have to communicate with other
humans.

If you want to join in on our merry adventure, you will need a
functional grasp of English (don’t worry, we have several staff
on-board already for whom it’s a second or third language). You will
also be expected to occasionally travel (at company expense) to have
some quality face-to-face time. Important cities in the SpiderOakVerse
are San Francisco, CA, Kansas City, MO, and Chicago, IL (for
reference, these three cities make up about half of SpiderOak). A
sense of humor is always appreciated and welcome.

Still interested? Send an email to jobs@spideroak.com including
“mac client engineer” in the subject with a little about yourself
and your experience to date (a ‘cover letter’ if you will). NOTE:
Resumes are not required as who you are is more important than what
your resume may or may not say. If we enjoy your thoughts and feel
like you will be a good fit, we will send you a small task to
complete. Please do be sure to tell us a bit about yourself, what you
can do, and why you’d like to work for us. English only, please.

We know there’s talent in everyone regardless of what little papers
might say, so we have no “minimum” requirements for degrees. We’re
also super-equal-opportunity: quality hacking knows no bounds for
race, gender, nationality, sexual orientation, species[1], or
religion. If you can meet what we need, we’ll do amazing things
together, no matter who, what, or where you are.

Footnotes:

1: Sheep are especially encouraged to apply if they do not mind being
cloned to produce free copies of themselves to provide additions to
our workforce.

Now Hiring –> JavaScript / HTML5 Engineer

We’re looking for an excited JavaScript hacker to join us and help us
advance state-of-the-art technology implementation in
JavaScript. We’re looking to do some Cool New Things on the web that
have been traditionally limited to our desktop client, and need
someone who can help us push that along.

Do you enjoy trying to push the bounds of browser-boxed computing?
Have you experience with cryptography? Enjoy getting that last little
bit of performance out of V8 as Chrome makes your computer levitate
with the cooling fans spinning up? We want you! You’ll be working with
our existing team of web engineers to bring out new technology and
products allowing people to use SpiderOak in a private fashion no
matter where they are or what kind of device they are on. You’ll be
working on HTML5 webapps with more and more JavaScript getting pushed
further and further beyond the competition.

To hop on board and immediately get rolling, we expect that you
have a grasp of or can very rapidly come up to speed on a wide variety
of technologies around HTML5, including but not limited to:

You’ll have to be comfortable dealing with SQL for data, as well as a
Unix platform for deployment (Ubuntu, specifically). We have an
emphasis on test-driven development that you will be jumping in
to. Finally, our backend software is all in Python, and knowing that
is a major plus but not immediately necessary- if you already know
the above, chances are you can learn a new language if it comes to
that.

If you want to join in on our merry adventure, you will need a
functional grasp of English (don’t worry, we have several staff
on-board already for whom it’s a second or third language). You will
also be expected to occasionally travel (at company expense) to have
some quality face-to-face time. Important cities in the SpiderOakVerse
are San Francisco, CA, Kansas City, MO, and Chicago, IL (for
reference, these three cities make up about half of SpiderOak). A
sense of humor is always appreciated and welcome.

Still interested? Send an email to
jobs@spideroak.com including “web engineer” in
the subject with a little about yourself and your experience to date
(a ‘cover letter’ if you will). NOTE: Resumes are not required as who
you are is more important than what your resume may or may not say. If
we enjoy your thoughts and feel like you will be a good fit, we will
send you a small task to complete. Please do be sure to tell us a bit
about yourself, what you can do, and why you’d like to work for
us. English only, please.

We know there’s talent in everyone regardless of what little papers
might say, so we have no “minimum” requirements for degrees. We’re
also super-equal-opportunity: quality hacking knows no bounds for
race, gender, nationality, sexual orientation, species[1], or
religion. If you can meet what we need, we’ll do amazing things
together, no matter who, what, or where you are.

Footnotes:

1: The Management would prefer llamas with experience in piloting
luxury yachts.

Now hiring: white label engineer

EDIT

We’ve found someone, and this position is now closed. Thanks for everyone who applied!

We’re looking for an energetic hacker to join us to support our partnerships / white labeling product engineering. On any given day, you’ll be working with our desktop client (in PyQt), working with our partnership sales team to develop custom clients for partners, and working on streamlining the whole process to start with the stock SpiderOak client and end up with a customized build for the partner.

Our ideal hacker will know their way around PyQt, effective GUI design, and building Python applications (py2app and py2exe, for example). Taking tasks that can be boring, labor-intensive, and repetitive and whipping them into a slick webapp should be on the list of things that make our hacker happy to do. In the course of this hacking, mastery of git will be essential. Lastly, this hacker shouldn’t be made unhappy by sitting in on sales calls; our hacker will eventually wind up as the technical lead for our whitelabel program, and in doing so will have to tend to a little business now and then. Creating a perfect experience for our partners and their end users should be a matter of pride for our hacker; unhappy partners should create an unhappy hacker.

SpiderOak’s a distributed company, and our ideal hacker is also a first-rate communicator. They will be commonly available during the US working day on our secret awesome undisclosed IRC channel as well as via phone and/or skype. Our hacker will raise a fuss if something beyond their control is blocking their projects- however, our hacker will be a problem solver and be more than up to making the impossible hack come to reality. They will jump at the chance to travel to work with other SpiderOakers, with key cities being Kansas City, MO, and San Fransisco, CA. Civility and “work-togetherness”, especially but not limited to strangers, is required. Effectively managing one’s self is also a key requirement; nobody will be looking over our hacker’s shoulder while they work. A sense of humor is appreciated.

Handy and useful direct previous job/life experience includes work in release engineering, GUI development, or QA. It’s also cool if you’ve also done tech support or worked in any business capacity in the tech world.

Still interested? Send an email to wldev2011@spideroak.com with your cover letter and resumé, and if we enjoy your cover letter, we’ll send you a small task to complete to see how you work. In this cover letter, tell us a bit about yourself, what you can do, and why you’d like to work for us. English only, please.

We know there’s talent in everyone regardless of what little papers might say, so we have no “minimum” requirements for degrees or resumés. We’re also super-equal-opportunity: quality hacking knows no bounds for race, gender, nationality, sexual orientation, species*, or religion. If you can meet what we need, we’ll do amazing things together, no matter who, what, or where you are.

Footnotes

* We will probably not hire you if you are a kangaroo. Australian humans still welcomed, however.

SpiderOak is growing and looking for remote help in engineering and customer service

SpiderOak is growing and we are looking to add new members to our team.

SpiderOak is a distributed, virtual company – we all set our own work
schedule and work from home, coffee shops, or anywhere that can provide a
stable Internet connection (crucial to the job of course). We coordinate via
Wikis, Internet Relay Chat, email, telepathy, and even face-to-face when
possible. We don’t bother with time sheets or other types of wage accounting –
we’re a tight enough group that it would be obvious if someone wasn’t doing her
or his job. Our team members are located across North America and Europe.

We’ve noticed that some of the most accomplished people we know don’t
necessarily have polished or extensive resumes. As such, we don’t care about
formal education, age, gender, geographic location, resume, etc. We like smart
people who love what they do and do it really well. Period.

For support: Everyone new – in any role – begins by doing customer
support for a brief period. This is partly a hazing ritual but, more
importantly, the best way to understand our product is to help users better
understand how they can get the most out of SpiderOak. After all, working with
customers is our most important function as a company. (Even programmers
benefit from one-on-one time with the people who actually use our software.) No
programming languages or computing degrees necessary (though they’re certainly
not discouraged); it’s most important to be friendly, courteous, a good writer,
and moderately tech-savvy.

Our ultimate goal in this department is to develop a solid team where
everyone spends 40% – 50% of their time working with customers and the other
50% – 60% of their time working on creative endeavors that promote SpiderOak.
This can be in the form of marketing, videos, funny stories that can be posted
on our blog, and other such outlets. Creativity is always, always encouraged.

For engineering: We use Python, Django, web.py, WSGI, jQuery,
PostgreSQL, nginx, and varnish, with some occasional heavy-lifting help from C and Erlang. We’re
hoping to meet someone to start helping us with web and API development. Update: Note, we’re also interested in meeting mobile developers, as described previously in our jobs section and on this blog.

If you’re interested in joining SpiderOak for any of these roles,
please send a cover letter to href="mailto:team+DDMMYYYY@spideroak.com">team+DDMMYYYY@spideroak.com,
replacing DDMMYYYY with the current date.

We look forward to hearing from you!

Update 1 December 2010: We are no longer accepting applications for the engineering or customer support roles. Thanks to everyone who applied, and you should have already received or will shortly receive an email response from us, regardless of the outcome.