Conversations about life & privacy in the digital age

12 Days of Privacy: 25% Off!

12 Days of Privacy

On the fifth day of Privacy

SpiderOak gave to me:

25% off!!

On December 13, we introduced the 12 Days of Privacy* – sung to the tune of the 12 Days of Christmas. We hope to share with you what the 12 Days of Privacy means to us with this little holiday spin off.

Today is the 5th day of our 12 Days of Privacy which means you can enjoy “Twenty-fiiiiiive percent off!” all yearly plans!

Current Users:

  1. Login to your account online.
  2. Go to your ‘Account‘ tab at the top
  3. Click ‘Buy More Space,’ and then choose ‘Upgrade My Plan.’
  4. Plug in the promo code 12DaysofPrivacy, and choose which plan you want under Yearly Billing.

New Users (Welcome!):

  1.  Sign up here
  2. Download and install the client
  3. Click  ‘Buy More Space’ in the client itself, or via the web portal (which will then take you to a new screen, where you need to choose ‘Upgrade My Plan.‘)
  4. Use the promo code 12DaysofPrivacy and choose which plan you want under Yearly Billing.
What do you think the 6th Day of Privacy will bring?

*We do know that the original 12 days of Christmas begins on Christmas day, but we wanted to do our own spin off before the holidays. 

12 Days of Privacy: 4 ‘Zero-Knowledge’

 

 

12 Days of Privacy

On the fourth day of Privacy

SpiderOak gave to me:

4 ‘Zero-Knowledge’ 

On December 13, we introduced the 12 Days of Privacy* – sung to the tune of the 12 Days of Christmas. We hope to share with you what the 12 Days of Privacy means to us with this little holiday spin off.

You can join in too!

We don’t want to have all the fun so we invite you to submit your own lyrics. Share them with us on Facebook, Twitter, or in the comments section, and we’ll promote them throughout the week! We can’t wait to see what the 12 Days of Privacy means to you. To find out what the SpiderOak staff and fans come up with, follow #12DaysOfPrivacy.

Tis the season of Privacy!

*We do know that the original 12 days of Christmas begins on Christmas day, but we wanted to do our own spin off before the holidays. 

2-Factor Authentication to your SpiderOak Account

We are now offering limited support for 2-Factor Authentication into your SpiderOak account.

2-Factor Authentication provides an additional layer of security on top of password protection. In other words, if someone were to compromise your username and password, these two elements alone would not be enough to allow them to access your SpiderOak account.

As a first step, we are offering this new feature to paid users only who have phone numbers located inside either the US or Canada. Given that a high percentage of SpiderOak customers (and several SpiderOak team members) live outside North America, we will soon eliminate this restriction.

To enable 2-Factor authentication for your account, you may either login to SpiderOak.com or navigate to the SpiderOak application — > Account –> Credit Card / Billing Information section. You will then notice a new option labeled ’2-Factor Authentication’.

Once enabled, any time you login to your SpiderOak account via the web or a mobile device, you will need to provide your current username, password, AND a ‘token’. The ‘token’ will be sent to your mobile device and should be entered directly after your password with no spaces or marks between them. For example, if your password is ‘red’ and the token reads ’1234′ then you would simply enter ‘red1234′.

Each 2-Factor Authentication token you receive is good for 12 hours and can be created here: Token Request. The text message you receive will look similar to the below:

SpiderOak Secure Login Token: 01234567
This code is good for 12 hours. If this login
code was unexpected, email
support@spideroak.com

You can only request one token every twelve (12) hours. If you try to request a token more frequently than twelve hours, subsequent attempts will silently fail. If two factor authentication is enabled for your account, any login attempt that does not include a current token will also fail (similar to entering an invalid password or a non-existent username).

Please Note: This is an optional feature that has to be manually enabled by the user. If 2-Factor Authentication is not enabled, the login procedures will remain unchanged – continuing with a password-only based login.

For the first days of this trial-program, 2-Factor Authentication will only protect web based logins. Over the course of the next several days, we will be extending this feature globally and anywhere you have to authenticate to SpiderOak (e.g. activating new devices and/or reinstalling existing devices).

Finally and as a reminder – even with two factor authentication, the usual recommendation still applies, and accessing your data via the desktop client is more secure than the web and/or through mobile devices.

For those curious about how 2-Factor Authentication is implemented, we are working with the excellent Twilio telephony API to deliver the SMS messages. It costs SpiderOak $0.01 per SMS token which we believe to be more than reasonable and money well spent.

Depending on the interest and adoption, we may extend this to Android OATH tokens, Yubikeys, or other various secondary security factors. Please feel free to give feedback on what additional methods you’d like to see and/or the arrangement in general. We are obviously in the early phases now but excited to be adding this additional security layer for those security conscious folks among us.