Privacy is our mission

WE BELIEVE GREAT PRODUCTS CAN ONLY BE BUILT BY CREATIVE, SUPER-SMART PEOPLE. WE VALUE AND EMBRACE DIVERSITY WHILE NOT BEING TIED DOWN TO A SINGLE TIMEZONE. WE DON'T HAVE JOBS; WE HAVE A MISSION.

SpiderOak Leadership

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Alan Fairless Co-Founder & CEO

Veteran systems developer with 25 years of experience building robust and scalable distributed systems. Believes working online should be as private as meeting in person.

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Jonathan Moore Chief Technology Officer

Passionate believer that technology can be used to enable more effective communication. Has over 20 years of experience delivering technology across industries, and has been a long time member of the cryptography and privacy communities.

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Laura Gowans Chief Operating Officer

Believes privacy should be understandable and available to everyone. Fighting to achieve this by building better UX with privacy technologies.


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Erin Risner Chief Communications Officer

10+ years as a strategic self-starter and creative hustler. Marketing/comms background with The Way Women Work, Water.org, Girls to School. Fiercely passionate about making a positive impact.


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Adam Mashinchi Chief Product Officer

With his technical background in systems administration, web and application development, mobile operating systems, and computer security, Adam specializes in bringing secure communication and collaboration to the enterprise marketplace.


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Matt Erickson Vice President, Engineering

Believes in the fight to make tomorrow better than today. Began with HPC design, then climate & biofuel research @ U of Illinois Urbana. Fascinated with privacy UX.

Interested in Joining Us?

We always love to connect with great people who care about our mission and have great skills that match with our needs. We are always looking to add great talent to our team. Visit our Careers page to learn more our open positions and apply online. See Opportunities.

contact information

SpiderOak, Inc. works from virtual workplaces in seven timezones. Our data center is secured, maintained, and monitored 24x7. Our address is 4741 Central Street, Suite 324, Kansas City, MO 64112. While unattended, you can leave a message for us at 866-432-9888.

Recent Blog posts

Survey: More than 75 Percent of Employees Are Using Unsanctioned Group Chat Tools

SpiderOak survey of enterprise employees finds that IT and leadership are the largest offenders of using unsanctioned group chat tools...

Ransomware: Your #1 Threat Online & How to Defend Yourself

“The past 12 months have seen ransomware reach a new level of maturity and menace..." What can you do? It's actually simple.

Tech companies & The long tradition of lying about encryption

At the heart of the issue is the difficulty for end users to decipher the terms cloud vendors use to describe their security...

Internet (Rightly) Freaks Out When Evernote Admits Employees Can Read Your Notes

Evernote announced updates to their privacy policy that will roll out in January to its 200 million users globally. You can't opt out of...

5 ways CIOs/CISOs can easily increase web security with encryption

This is a short guide intended for CISOs, CIOs, or CMOs who are not programmers, but want to quickly improve security AND SEO...

Let's talk about encryption at SX. Vote for our panels.

Encryption was a consistent conversation at SXSW 2016. Let's keep the conversation going. Please vote for our encryption and privacy panels.

Status Report, August 2016

Status Report, August 2016

Privacy over the years: 1917 - Present

Tracking technologies, security flaws, and key figures shaping the future of privacy. This timeline highlights several privacy moments from

Proposed Rule 41 Changes: What it is and how to stop it

We’re asking for your support and a few minutes of your time. Join us and the EFF to help raise awareness of this issue.

Living in a Post-Snowden world: online searches and self-censorship on the rise

All of us know, without doubt, that we’re being watched online. Is it altering our behavior at all?

Facebook shadow profiles: a profile of you that you never created.

You never created it -- but it holds more information about you than you'd care to share.

10 privacy tools to help you dodge data mining and more

Sometimes, data mining can get a little bit out of hand. Here are a few tools that will help you avoid intrusive ads, trackers, and more.

"Hundreds of Eyes": Today’s Pantopicon

Privacy and surveillance may seem like a trending topic today, but these events were present centuries ago.

Special Offer for SpiderOakers – 25% off Golden Frog’s VyprVPN

We are excited to announce VyprVPN Server, a new product in beta offered by our partner Golden Frog!

Celebrating 10 Years of Privacy at SpiderOak

We built SpiderOak with privacy from day one.

Why don't other major corporations build Zero Knowledge systems?

It's often unprofitable or impractical, and otherwise it's a bunch of extra work.

Apple follows lead of secure cloud services like that of SpiderOak.

Offering Zero Knowledge to online users is becoming a no-brainer for Apple.

Shocking privacy stats your CIO wish you knew

Every day is a potential cybersecurity threat to your company, your coworkers, and you.

Status Report, February 2016

Status Report, February 2016

You Deserve Better. Love, Semaphor - Your Secret Admirer

I know this may seem out of the blue, but I heard about you from some of the other Collaboration Tools...

What do ice-pick lobotomies, tobacco, and your data have in common?

Today, on Data Privacy Day, I can't help but wonder what we will think when we look back on this time in history....

Did you notice? The Internet shifted from files, folders, to timelines

We now work and collaborate faster when using timelines instead of files and folders.

Policy Update: Enforcing Trials

As the company continues to grow and decides how to best serve our supporters, we decided to make some changes to our trial policy.

Special Holiday Discount for SpiderOakers – 40% off Golden Frog’s VyprVPN

We’re proud to announce that our partner, Golden Frog, is offering SpiderOak customers an exclusive holiday special.

A Digital Folder is an Illusion

The way we interact in the digital world is a replica of how we interact in the physical world, making us believe that...

Welcome, Wuala Users! Enjoy 10% OFF Yearly Plans

This handy guide will help you make the transition from Wuala to SpiderOak.

Privacy vs. Security: The Distinction You Need to Know

Privacy is going one step further by giving zero visibility into the lives of customers.

Status Report, August 2015

Status Report, August 2015

The Key to Privacy No One's Talking About

A password to your files is nothing if you don't hold the keys to your data.

Why Privacy Matters to All of Us

When Americans learned about the NSA mass surveillance program, only a fraction of online users took the necessary steps to...

How Does Zero Knowledge Protect My Privacy?

Companies around the world fail to make their customers’ privacy a major priority. In fact, the more information they can...

SpiderOak's Refer-a-Friend Program

Recently we've had some big changes are are excited for even more in the coming months. We are currently...

Privacy is a Knife

It’s the never-ending debate: Privacy v. Security. Our security officer talks about the recent Germanwings pilot who crashed...

Encryption is the 2nd Amendment for the Internet

Encryption is how privacy-conscious Internet users fight back and protect themselves online

Speaking of Taxes: Do You Own a Shredder?

While we're not alone, most people don't spend as much time thinking about privacy as we do.

Happy World Backup Day: Why We Love Our Customers

As anyone who’s ever worked a customer service job will tell you, working with people is not always a joy. That’s why I feel so lucky that..

Prevent getting locked out of your account

There’s nothing worse than having faithfully backed up your files, then realizing you can’t actually access them when you need them. Do this

Status Report (February 11, 2015)

PGP Signature and Status Report for 2015...

Announcement: New SpiderOak Pricing for 2015

This is the first pricing change we've ever made since we started in 200). Now get more space for less money with these...

Privacy is Good for Consumers and Therefore Good for Business

Twitter chat, privacy is good for business.

January 2015: Ramping Up for Data Privacy Day

Here are several ways you can take action this month...

10 Notable Privacy & Security Breaches of 2014 + Tips to Secure Your Data

These examples prove that our privacy is not something to be taken lightly. Here are some tips as well as the top breaches...

SpiderOak on Yosemite

We do support Yosemite. Here are some FAQs...

"No Privacy Cake": 1 cup of data, 2 spoons of metadata, 1 cup of big company

Google Docs tracks and saves every key stroke you make. While it might look harmless...

China's interest in iCloud, what about SpiderOak?

China has total access to the *tubes* that feed internet in and out of the country. And they can do whatever they want with what goes...

Special discount for SpiderOakers: 25% off Golden Frog's VyprVPN

For the privacy-aware: a VPN service we recommend with a 25% off discount, and a little more about how VPNs work...

A Status Update + Your Top 5 Support Questions Answered

There are the top five inbound questions we're seeing at the moment...

Hello National Cyber Security Awareness Month

Each October is dedicated to Cyber Security Awareness and championed by...

Shellshock bug: what are we doing about it?

In a core software that lives in a lot of machines around the world, the shellshock bug in itself is not really problematic, but...

UNFRIENDED: SpiderOak was blocked on Facebook for nearly 3 weeks

You might have been one of the hundreds of people who noticed that we were blocked on Facebook. Why? How? How did we resolve it?